By Wiesław Kosieradzki.
Introduction
Effective project managers focus on planning and controlling the activities of teams or individuals delivering project products but also on their own activities within the project. This first area is described in numerous textbooks, in PM training and is supported by many tools. Very little has been written on the second area.
The PM neglecting a key management action can have greater impact on the project than the delivery of a critical path product.
That’s precisely why P2ware’s Planner software features powerful, easy-and-quick-to-use functionality for planning and controlling PM activities using the product-based planning technique, and for defining checklists suitable for any project. Since users can create their own checklists, the software is particularly suitable for PRINCE2® projects as well as projects managed according to PMBOK® PMI® or any other standard and method.
Quality assurance for a project manager
Many organisations around the world have understood and implemented Deming’s “Plan, Do, Check, Act” model. When analyzing the everyday activities of many PMs, the author has found that to ensure quality and productivity in PM, a slightly different cycle has to be followed: Plan, Make It Happen, Check & Forecast, Act.
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| Plan,
Make It Happen, Check & Forecast, Act diagram |
The cycle steps are:
Plan what, who, when, where, and at what cost something should be done
Make It Happen
Check whether:
- Results fulfill the requirements
- Work progresses as planned
- The business case remains valid
- New risks or issues have occurred
& Forecast:
- Benefits from the project
- Resources needed to complete the stage and project
- Costs to be covered
- Finance availability
Act:
- Close the stage or project according to the plan
- or Continue the stage and project
- or Escalate issues
- or Execute an exception or fallback plan
- or Request premature closure of the project.
This means that in practice the PM has to deliver many management products and to carry out numerous and varied actions. Within the ‘Select the project approach and assemble the Project Brief’ activity, PRINCE2 recommends a set of actions (amongst others) as follows:
Evaluate the possible delivery solutions and decide upon the project approach appropriate to delivering the project product and achieving the outline Business Case:
- Review the Lessons Log for lessons related to the project approach
- Consider any corporate or programme strategies that are relevant, and put the project in context with any other work or corporate initiatives by establishing external dependencies and prerequisites
- Consider any corporate or programme standards or practices that should apply (in a commercial customer/supplier context there are likely to be different standards and practices which need to be accommodated)
- Consider the current thinking about the provision of solutions within the industry sectors and specialist skill areas involved (including any technical options for the development lifecycle for the project product).
(Source: ‘Managing Successful Projects with PRINCE2™’, TSO London, 2009)
In the ‘Starting up a Project’ process PRINCE2 recommends more than 120 actions.
So how can the PM plan and control such a huge number of actions? Should he or she rely on memory, or use a traditional or electronic notebook? Even with an electronic notebook it is difficult to access easily and quickly such a list of actions.
Tools for supporting planning and control of the PM’s activities
Checklists are quite useful in planning and controlling many activities, but problems arise when the PM needs to use a large number of checklists.
P2ware Ltd has been developing software tools for project, programme and portfolio management since 2004. It was the first software vendor to fully implement the product-based planning technique, receiving the Microsoft awards ‘Application of the Year 2005’ and ‘Most Innovative IT solution 2008’.
The latest version, ‘P2ware Planner Suite 2011’ features the capability to add a ‘Checklist’ to any plan. A Checklist can consist of default items for all products and activities, and can be edited individually.
To plan and control the PM’s own activity, he or she can create a product breakdown structure (PBS) and a product flow diagram (PFD) with all the management products which he or she is to deliver.
For the PRINCE2 ‘Starting up a Project’ process, such a plan might include:
- Executive role description
- Project Manager role description
- Daily Log
- Project management team structure
- Project Product Description
- etc.
Each management product has its own description defined by PRINCE2, by another method or by a company standard, and requires a number of actions, as shown in the previous section for a project approach.
The screenshots below show the product breakdown structure and the product flow diagram for the PRINCE2 ‘Starting up a Project’ process.
To create or edit a part of a product description, it is sufficient to click on the product on the PBS diagram, and then in the Properties window, on the required property of the product.
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| Figure 1. The Product Breakdown Structure with visible composition of a product. |
To check which of the required actions have been completed or are to be still completed, just hover the cursor on the product. So just by moving the cursor across the product flow diagram one can rapidly check many products within seconds.
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| Figure 2. Product Flow Diagram with a Project Approach checklist. |
To mark a completed action, just select the relevant product and open its checklist, as shown in Figure 3.
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| Figure 3. The Project Approach checklist |
With P2ware Planner Premium or Planner for PSO versions, the user can define as many different checklists or other required properties for plan objects as desired.
Plans with diagrams and checklists can be stored as templates and made available for other users. Recycling optimized and proven plan objects for use by others, and helping share the experience of fellow project managers, saves time, effort, money and rework. Experienced PMs (with “scars and war stories”, rather than “just badges”) are a scarce and highly valued resource in many organisations. Hence, the Return on Investment (ROI) for the software and its repository of reusable objects built-up over time, can be absolutely huge.
With P2ware Planner Suite 2011, the technology works in tandem with people and processes to create a holistic, coherent PM information system, as shown in Figure 4.
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| Figure 4. Project, Programme and Portfolio Information Management System |
For further information, please visit the P2ware website: www.p2ware.com and download the P2ware Planner Professional Trial version.
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1) PRINCE2® is a registered trade mark of the Cabinet Office
2) PMBOK® PMI® are registered trade marks of the Project Management Institute